Technical support
The Technical Support team can be contacted using the online enquiry form or by calling on 13 30 61.
Technical support is available from 8.00am to 9.00pm Monday to Friday and 11.00am to 7.00pm weekends and public holidays.
Emergencies
Emergency support is available 24 hours on 13 30 61.
Outside of regular operating hours only urgent matters will be attended to (for example no dial tone, damage to the TransACT network or reporting a fault on behalf of Emergency Services).
Online support
Technical support information and answers to frequently asked questions is available via TransACT's online support system.
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