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Accounts

TransACT can provide you with a number of services including high-speed broadband internet access, phone, Subscription television and video on demand. We can also organise for you to bundle a number of these services with ActewAGL electricity, natural gas and internet services.

Manage an account online

TransACT's epayplus system will help you manage your account online.

Pay an account

TransACT offers you a range of payment options.

Upgrade an account

For your convenience, you can apply online to upgrade your internet connection speed and TransTV plan.

Bundle services

Bundling information is available on the ActewAGL website.

Moving home

If you are moving house or building a new home you can submit your requests online for service changes or disconnection.

Account enquiries

You can submit enquiries regarding your account with our online form or call the Customer Care team on 13 30 61.

Information and answers to many frequently asked questions are available via TransACT's online support system.

Your rights

Your rights and responsibilities when dealing with TransACT.

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