| Service |
Cap 19 |
Cap 29, 39, 49, 69, SuperCap 89, 119, 159 |
SuperCap 190, 360, 600, 800 |
| Calls to Australian fixed-lines and mobile numbers |
45¢ per
30 seconds |
40¢ per
30 seconds |
30¢ per
30 seconds |
| Intra-account calls* |
NA |
NA |
Free |
| Video calls to Australian mobiles† |
50¢ per
30 seconds |
50¢ per
30 seconds |
50¢ per
30 seconds |
| Flagfall call connection fee
(fixed, mobile, video and voicemail calls)
|
30¢ |
30¢ |
25¢ |
| Text message |
25¢ per message
(up to 160 characters)
|
25¢ per message
(up to 160 characters)
|
25¢ per message
(up to 160 characters)
|
| MMS (multimedia message service) |
75¢ per message |
75¢ per message |
75¢ per message |
| Voicemail retrieval |
45¢ per
30 seconds |
40¢ per
30 seconds |
Free |
| Voicemail deposit |
Free |
Free |
Free |
| National roaming charges |
View national roaming charges |
| International call rates |
View international call rates |
| International video calls |
86¢ per 30 seconds
(17¢ flagfall call connection fee)
|
TransACT Contact Centre
(13 30 61) |
Free |
| 1800 numbers |
12¢ per 30 seconds (no flagfall call connection fee) |
| 1300 and 13 service numbers |
15¢ per 30 seconds (no flagfall call connection fee) |
| Premium service numbers (for example 190 numbers) |
Advertised rate + 35% |
| GPRS |
1.5¢ per KB |
| Premium MMS and SMS rates |
View premium MMS and SMS rates |
| Other services |
View other services |
| SIM card replacement fee |
$24.95 |
| Late payment fee |
$5.50 |
| Applies after a courtesy note for payment has been sent. The late payment fee will be applied to your account on the day after the courtesy note is mailed and will appear on a bill issued after the date of the courtesy note |
| Cheque dishonour fee |
$25.00 |
| Direct debit rejection fee |
$8.00 |
| One off connection fee |
$15.95 |
| Re-connection fee |
$55.00 |
| Re-connection of suspended service following payment of outstanding amount |