Detailed charges

Service	MultiSIM	MultiSIM Elite
Calls to Australian fixed-lines and mobiles	34¢ per 30 seconds	17¢ per 30 seconds
Calls to TransACT fixed-lines and mobiles	12¢ per 30 seconds	17¢ per 30 seconds
Intra-account calls*	NA	First 5 minutes free
Video calls to Australian mobiles	65¢ per 30 seconds	50¢ per 30 seconds
Call connection fee (fixed, mobile, video and voicemail calls)	25¢	Free
Text message to Australian mobiles (up to 160 characters)	25¢ per message	15¢ per message
MMS (multimedia message service) to Australian mobiles	75¢ per message	75¢ per message
Voicemail retrieval	10¢ per 30 seconds	8¢ per 30 seconds
Voicemail deposit	Free	Free
SIMs per plan	Unlimited	Unlimited
GPRS	1.5¢ per KB	0.75¢ per KB
TransACT Call Centre (13 30 61)	Free
1800 numbers	12¢ per 30 seconds (no flagfall call connection fee)
1300 and 13 service numbers	15¢ per 30 seconds (no flagfall call connection fee)
Premium service numbers (for example 190 numbers)	Advertised rate + 35%
National roaming charges	View national roaming charges
International call rates	View international call rates
International video calls	86¢ per 30 seconds (17¢ flagfall call connection fee)
Premium MMS and SMS	View premium MMS and SMS rates
Other services	View other services
SIM card replacement fee	$24.95
Late payment fee	$5.50
Applies after a courtesy note for payment has been sent. The late payment fee will be applied to your account on the day after the courtesy note is mailed and will appear on a bill issued after the date of the courtesy note.
Cheque dishonour fee	$25.00
Direct debit rejection fee	$8.00
One off connection fee	$15.95
Re-connection fee	$55.00
Re-connection of suspended service following payment of outstanding amount.

All rates are GST inclusive and calls are billed at 30-second intervals. Video calls require a 3G compatible handset in a 3G coverage area. *Intra-account calls are to mobiles attached to the same MultiSIM Elite plan. After five minutes normal call rate of 17 cents per 30 seconds applies. TransACT acceptable use policy applies.

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