TransMOBILE Support
Download the TransMOBILE user guide [PDF]
Setting up WAP, GPRS and MMS
WAP, GPS and MMS services allow you the ability to browse the world wide web, send an email and send video and audio images via multimedia messages. Please note that WAP, GPRS and MMS are network and handset dependent services. Certain services may not be available with your handset.
If you haven’t already activated GPRS and MMS services please call the Activations team on 13 30 61.
Once the WAP, GPRS and MMS have been activated follow the links below for your manufacturer’s details to set up WAP, GPRS and MMS setting on your phone.
If you can’t find your handset on the website please call the Customer Care team on 13 30 61.
Never miss a call again - Voicemail
Voicemail takes messages if you can’t answer your phone, your phone is switched off or you are on another call – it’s like an answering machine on your mobile. Callers are diverted to your voice mailbox where they can leave a message.
The voicemail service can store up to 20 messages of up to five minutes per message. Once you have listened to your messages they will automatically be saved for seven days unless you delete them. If you haven’t played the message it will be deleted automatically after seven days.
Voicemail retrieval and deposit charges
| Voicemail options |
Dial |
Short dial codes |
| Access voicemail |
121 |
|
| Accessing voicemail from another phone |
0414 121 121 |
|
| Accessing voicemail from overseas |
+61 414 121 121 |
|
| Voicemail message alerts |
|
1218 – text message alert
1219 – ring alert |
| Managing voicemail diverts |
|
1212 – divert all calls to voicemail without ringing
1213 – to remove this divert
1211 – divert calls if you are busy, do not answer out of range
1210 – to remove this divert
|
Creating a diversion – call divert
Too busy to answer the phone, but need someone to take the call? Call divert allows you to have calls forwarded to another number of your choice with no hassle.
| Call divert options |
Short dial codes |
| Divert codes |
21 – all calls diverted
61 - calls diverted if you do not answer
62 - calls diverted if you do not answer, you are out of range or your phone is switched off
67 - calls diverted if your phone is engaged
|
| Select the types of calls that are diverted |
10 - all call types
11 - voice calls
13 - fax calls
20 - data calls
|
| Activate divert |
**divert code*(area code)(phone number)# [call]
or
**divert code*(area code)(phone number)*call type code# [call ]
|
| Deactivate divert |
##divert code# [call]
or
##divert code** call type code# [call]
|
| Adjusting the no answer divert (default 15 seconds) |
**61*(area code)(phone number)**ring time# [call]
Ring time - enter a number between 5 and 30 for time delay in seconds
|
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