Phone and broadband packages

We offer a range of options and you’ll also enjoy the benefit of a single bill for your phone and broadband services.

With every phone and broadband package you'll enjoy:

• free installation on a 24-month contract
• no broadband excess usage fees, so you won't get any surprises
• free anti-spam email-filtering service to help keep you protected
• helpdesk support Monday to Saturday

We also have a range of add-on options to speed up your connection or boost your data allowance.

So why wait? Connect your business to TransACT’s phone and broadband today.

Min cost over 12 months including $200 install fee for 20GB: $1,038.80, 150GB: $1,398.80, 600GB: $ 1,998.80, 1.2TB $2,718.80, 2TB $3,678.80. Min cost over 24 months (free install) for 20GB: $1,677.60, 150GB: $2,397.60, 600GB: $ 3,597.60, 1.2TB $ 5,037.60, 2TB $6,957.60. Early cancellation fee of $200 applies. Peak times 7am to 1am and off-peak times 1am to 7am. Monthly data allowance includes uploads and downloads. Any unused data expires at the end of the billing cycle. Once the monthly data allowance is reached in the peak or off-peak period, connection speeds will be limited to 64kbps/64kbps in the relevant period until the first day of the next billing cycle, unless the broadband plan is upgraded or a Data Block is purchased.

Additional Data Blocks

Approaching your monthly data allowance? Data Blocks are a flexible and affordable way of boosting your monthly data allowance without having to upgrade your business plan.

Data Blocks are only available to customers on HomeWEB, BizWEB, Premium+, Cable and ADSL broadband plans. Any unused data is forfeited at the end of the billing cycle and cannot be rolled into the following month. Once Data Block download allowance is reached, connection speed will be limited to 64/64 kbps until the first day of the next billing cycle, unless additional data is purchased or the broadband plan is upgraded. Any excess data used prior to the purchase of a Data Block will be deducted from the total Data Block allowance. A peak Data Block can only be used between 7am and 1am and an off-peak Data Block can only be used between 1am and 7am. If a customer's standard broadband plan does not have a peak/off-peak period then a Data Block can be used during all time periods until the end of the billing cycle.

Important things you should know
Standard Form of Agreement applies. All prices are GST inclusive. Plans only available on TransACT’s HFC Network. All customers must pay by direct debit or credit card. The removal of a service within the contract period will result in a fee of $50. A $20 fee applies to all plan changes except upgrades. Broadband speeds may be affected by a number of factors outside TransACT's control including the customer's hardware and software, the number of devices in the customer's premises using the internet simultaneously, the type and source of the internet content being accessed, limited bandwidth at the content source or between the content source and the customer, internet traffic and other services running on the network. Bandwidth available for P2P and other high-bandwidth latency-insensitive applications may be restricted if necessary to maintain quality of service for latency-sensitive applications such as gaming and VoIP. For technical reasons not all businesses can be connected. Calls are billed in 30-second increments. Call Packs are available to residential customers only. Call Packs are subject to a Fair Use Policy and failure to comply may result in early termination of the service at TransACT Victoria discretion.