Contact our Technical Support team, call 13 30 61
Technical Support is available weekends and public holidays. Emergency support is available 24 hours a day on 13 30 61.
Technical support information and answers to frequently asked questions:
- Billing frequently asked questions
- How to guide: Read my bill
- Payment difficulties
- Access to your account
- Authorised Contact Process
- TransACT service installation FAQs
- How to guide: Setting up WAP, GPRS, MMS and Email on your mobile device
- Mobile frequently asked questions
Current planned and unplanned outages in your area
Need extra support? These external organisations may be able to help you.