Netphone

Netphone (VOIP)

Netphone Netphone allows you to make cheap phone calls through your broadband connection, instead of your phone line (phone lines are so nineties). To make it even better, Netphone comes included with all your local and national calls.

Netphone

A simple way to save money on phone bills. Add to your ADSL Broadband or NBN plan for a better choice in voice.

$9.95
Monthly
Calls to other Netphone numbers Included
Local calls Included
National calls Included
International calls from 5c per minute
Calls to mobile 29c/min (per 30 second block)
1300 and 13 numbers 30c untimed

Minimum total cost of Netphone is $208.85 ($9.95 monthly Netphone fee, $49.95 monthly broadband plan fee for ADSL1 Home-1 + $79.95 connection fee + $69 early termination fee), plus the cost of calls made/additional features added.

  • Download the VoIP Critical Information Summary
  • Cheaper rates on international calls

    International calls come with no connection fee and no peak time restrictions - you get the same great rates any time. Refer to our International & Long Distance rates for a full list of international call rates.

    Terms summary

    • Timed national and international calls are charged per second.
    • Calls to mobile numbers are charged per 30 second block.
    • Separate terms apply if your Netphone service is bundled with Broadband.

    For more information, please refer to our Netphone terms, fees & guarantees.

    Is this your first time with Netphone?

    To get Netphone working on your broadband connection, you'll need:

    • Phone A phone handset
      Netphone works just like a normal phone. To start using it, all you need is a standard phone plugged into your VoIP-enabled broadband modem.

      AS WELL AS

    • BoB2 A VoIP-enabled broadband modem
      For a simple solution, we recommend a BoB2™ modem because it's easy to set up and works with Broadband, Fibre and fetchtv.

      OR

    • Hardware A VoIP adapter (ATA)
      If you're not ready for a VoIP-enabled modem, an ATA device will let you plug in your phone handset for Netphone calls.

    TransACT Netphone features and rates

    FeaturesOur Netphone service comes with convenient call features included - plus a selection of enhanced functions you can add for just a little bit extra.

    If you already have a Netphone service with TransACT, you can manage your add-ons in Toolbox.

    All TransACT Netphone plans comes with these features

    3-Way Calling

    Chat with two people at once, with callers able to leave and join at any time. You can even place one person on hold, allowing you to speak privately with the other.

    Call Forwarding Always

    Redirect all your calls to another destination. Just specify a forwarding number when you activate. Standard call charges apply.

    Call Forwarding Busy

    Use Call Forwarding Busy to redirect incoming calls when you're already on the line. Standard call charges apply.

    Call Forwarding No Answer

    This feature redirects calls when an incoming call is not answered within eight rings. Standard call charges apply.

    Calling Line ID Inbound & Outbound

    See who's calling you, and have the option to hide your number when making calls. Caller ID is active by default as part of your Netphone service, and should you wish to suppress your number when making a call, simply dial *67 first.

    Call Return

    Call Return lets you contact your most recent caller, regardless of whether you answered their call. Netphone remembers the last number that called and reconnects you on command. Simply dial *69.

    Call Waiting

    If you're already on a call, Call Waiting lets you know when someone else is trying to get through. You can place your conversation on hold to answer the second incoming call.

    Do Not Disturb

    Set your line to busy or have the incoming call forwarded to voice mail as desired.

    Voice Mail

    Set up your own answering service for when you can't pick up a call. This service comes with free Voice Mail support and a Voice Messaging to Email feature for when you need a copy of the recorded message. Standard call charges apply.

    Make the most of your phone service with these extra add-ons

    $1.95
    per month

    Music on Hold

    Entertain your callers while they wait. Music available includes rock, pop, jazz/funk and dance.

    $1.95
    per month

    Sequential Ring

    Ring up to 3 locations (in addition to your primary phone) in the sequence you supply.

    $1.95
    per month

    Simultaneous Ring

    With Simultaneous Ring, you can have multiple phones ring simultaneously when calls are received. For example, calls to your desk phone could also ring your mobile, so you can connect from anywhere in the house.

    Talk for 30 minutes - only $1.98

    Call overseas landlines to our top dialling destinations for cheaper - $1.98 for up to 30 minutes. Variable rates apply thereafter, charged per second so you only pay for the time you spend on the phone.

    Phone 1 Residential
    30 mins for $1.98 to 20 countries
    Phone 2 Residential
    30 mins for $1.98 to 10 countries
    Phone 3 Residential
    30 mins for $1.98 to 20 countries
    • UK
    • Germany
    • Hong Kong
    • Canada
    • USA
    • France
    • Netherlands
    • New Zealand
    • Singapore
    • Ireland
    • China
    • South Africa
    • South Korea
    • Indonesia
    • Italy
    • Japan
    • Malaysia
    • Sweden
    • Switzerland
    • Taiwan
    • UK
    • Germany
    • Hong Kong
    • Canada
    • USA
    • France
    • Netherlands
    • New Zealand
    • Singapore
    • Ireland
    • UK
    • Germany
    • Hong Kong
    • Canada
    • USA
    • France
    • Netherlands
    • New Zealand
    • Singapore
    • Ireland
    • China
    • South Africa
    • South Korea
    • Indonesia
    • Italy
    • Japan
    • Malaysia
    • Sweden
    • Switzerland
    • Taiwan

    Variable rates per country apply thereafter. All international calls incur a standard flagfall.

    Frequently asked questions

    Click one of these links to skip down:

    What is Netphone?

    Netphone is the name of our VoIP plan. VoIP stands for Voice over Internet Protocol. It is a method for taking analogue audio signals (like the kind you hear when you talk on the phone), and turning them into digital data that can be transmitted over the Internet.

    Basically, using VoIP allows you to make calls using the Internet (using additional hardware) to phone numbers you would usually call at a reduced cost or in some cases, for free. If you are phoning another person using the same VoIP provider then the call will be totally free.

    What is iiTalk?

    iiTalk is a VoIP service that comes free with every Naked DSL service.

    What do we offer?

    TransACT offer our own state of the art telephone service that allows you to make cut price telephone calls over the Internet using VoIP technology. Netphone converts the voice signal from your telephone into a digital signal that travels over the Internet then converts it back at the other end so you can speak to anyone with a regular phone number. Netphone works very similar to a conventional telephone service but with many additional features.

    What are some advantages of Netphone?

    • Savings off your regular phone bill
    • High quality sound
    • Get your family and friends on VoIP and make calls for free
    • Free basic products including call forwarding, voice mail, three-way calling and more
    • Low $9.95 monthly fee (free for iiTalk)

    How do I qualify for Netphone?

    To be eligible for Netphone you need one of our current broadband plans.

    Home Phone terms, fees & guarantees

    Terms All TransACT services are bound by our Customer Relationship Agreement. This page offers a quick summary of the terms, fees and guarantees that come with your Netphone service. If you have any questions, please feel free to contact us on 13 30 61.

    Terms summary

    • Timed national and international calls are charged per second.
    • Calls to mobile numbers are charged per 30 second block.
    • Separate terms apply if your Netphone service is bundled with Broadband.

    Fair use of Netphone

    A fair use policy applies to the free local and national calls on Netphone. This allows us to give everyone a fair go by restricting access to those who may use this service excessively, unreasonably or unlawfully.

    Excessive use is a continuing and unreasonably disproportionate use of the service when compared to other users. In the case of iiNet Netphone, this applies to free calls in excess of three times the number of calls per iiNet Netphone service per month, averaged across customers on the same plan.

    For more information, please refer to our fair use policy.