Cable VDSL network

Early cancellation fee of $200 applies.

ADSL2+ network

Early cancellation fee of $200 applies.

Cable VDSL2 network

Early cancellation fee of $200 applies.

Fibre to the home network

Early cancellation fee of $200 applies.

National ADSL 2 + network

Early cancellation fee of $200 applies.

Bonus features

With TransACT's National ADSL2+ broadband plan, you'll also get these great additional features.

• 5 email addresses
• 20 MB storage per mailbox
• Anti-spam and anti-virus email filtering
• Email and SMS notifications when your usage reaches 75% and 100% of your monthly download limit
• Online account manager to monitor your data usage
• Helpdesk support

Bundle to save in NSW

Want to save a bundle? If you live in selected areas of south-east NSW you may be eligible to receive a discount on your ActewAGL electricity bill or TransACT bill by signing up to our NSW bundle offer.

Standard Form of Agreement, Copyright Policy, Acceptable Use Policy and Service Schedule apply. Services only available outside TransACT’s own network areas. ADSL2+ not available in all areas. For technical reasons not all homes can be connected. Offer only available to new and non-contracted TransACT customers. Connection fee on the national network is between $40 and $339 and is based on existing infrastructure at the premise. Min cost over 24 months includes standard $40 connection fee where an existing active phone service is available. Broadband speeds may be affected by a number of factors outside TransACT’s control including line quality and length from the exchange, the customer’s hardware and software, the number of devices in the customer’s premises using the internet simultaneously, the type and source of the internet traffic being accessed and limited bandwidth at the content source or between the content source and the customer. If you reach your monthly download quota speeds will be slowed to 72 kbps/72 kbps or the remainder of the billing period.

Power your broadband with Grapevine

With every Grapevine broadband plan, you’ll also get these free additional features.

• 2 email addresses
• 1GB of storage per mailbox (or 20MB storage on the national network)
• Additional 1GB mailboxes from $2 per month
• Anti-spam and anti-virus email filtering
• Email notifications when usage reaches 75% and 100% of monthly download limit
• Domain registration and webhosting (150GB plans and above)
• Helpdesk support
• Online account manager

Bundle and save

Want even more savings? Bundle your TransACT and ActewAGL services to save up to 25% off your ActewAGL or TransACT bill.

Looking for a little bit extra? Try a Static IP address.

A static IP address is an unchanging network ‘address’ on the internet that can be assigned to a single account by Grapevine to allow for extra functionality like running virtual private networks (VPNs).

Our Static IP options are great value. To sign up, call us on 13 30 61.

Static IP address options

To use Static IPs you must have an existing Grapevine broadband plan.

Standard Form of Agreement, Copyright Policy, Acceptable Use Policy and Service Schedule apply. Services available on TransACT’s own network and in selected areas outside TransACT’s own network areas. Not all packages are available in all areas. For technical reasons not all homes can be connected. Plans only available to new and non-contracted TransACT customers. Free install applies to standard residential installations on the TransACT network. TransACT and Grapevine services are billed separately. Connection fee on the national network is between $40 and $339 and is based on existing infrastructure at the premise. Min cost over 24 months includes standard $40 connection fee where an existing active phone service is available. Broadband speeds may be affected by a number of factors outside TransACT’s control including line quality and length from the exchange (for ADSL/ADSL2 services), the customer’s hardware and software, the number of devices in the customer’s premises using the internet simultaneously, the type and source of the internet traffic being accessed and limited bandwidth at the content source or between the content source and the customer. A TransACT service with a higher theoretical speed may not result in increased download speeds for all internet traffic. If TransACT’s broadband port is used with an ISP other than Grapevine, the performance of the customer’s Internet access is entirely dependent on the ISP used and is outside TransACT’s control. A $20 plan-change fee applies when downgrading to a new Grapevine plan. A $20 connection fee applies to all new Grapevine accounts. *If you include your Grapevine plan in an ActewAGL and TransACT bundle you will receive a $20 account credit when your bundle has been accepted. Peak times are from 10am-2am. Off-peak times are from 2am-10am. If you reach your monthly download quota for peak or off-peak data, that data type's speed will be slowed to 128kbps for the remainder of the download measurement period. If you reach your monthly download quota on the National ADSL2+ network speeds will be slowed to 72 kbps/72 kbps or the remainder of the billing period. TransACT’s pay TV service is only available on VDSL, VDSL2 and FTTP networks as part of a package. eHub only available on the VDSL2 and FTTP networks. Disney channels and Adultshop are not available with TransACT’s eHub. External aerial required to receive free-to-air channels in VDSL2 areas.

Choose from a number of other ISPs that provide broadband internet access on TransACT's network. Contact the following ISPs and check out their broadband plans.