About us

TransACT is a regional telecommunications company that provides a range of centralised communications solutions to more than 140,000 product customers, 50 federal and state government agencies, and over 5,000 small to medium enterprises.

Services that we provide include state-of-the-art broadband, fixed line telephony services, mobile phone solutions, Subscription TV, Video on Demand, ISP services and data centre services.

We are a strong partner of local communities and businesses, proudly supporting more than 50 community organisations in the ACT and regional Victoria.

In the ACT, we have a unique partnership with local multi-utility provider ActewAGL. Through this arrangement, customers can bundle TransACT services with ActewAGL’s electricity, gas and green energy services to deliver savings unmatched by other telecommunications providers.

History of TransACT

TransACT was established in 2000 as a fully integrated telecommunications and subscription TV operator. Since this time, we have been the first to roll out FTTP, deploy hybrid fibre-cable (HFC) in regional areas, offer Video on Demand, introduce Ethernet over cable and launch IPTV.

Our operations in Victoria began in 2008 when TransACT purchased Neighbourhood Cable. In 2011, Neighbourhood Cable was renamed to TransACT to reflect the complete range of telecommunications services provided to TransACT customers.

Recent Achievements

TransACT has a strong local presence in the areas in which it operates and we were recently appointed to a series of whole-of-government procurement panels including the Telecommunications Commodities, Carriage and Associated Services Panel and the Panel for Data Centre Facilities, both managed by the Australian Government Information Management Office (AGIMO).

In Victoria we recently rolled-out the region’s fastest broadband service, DOCSIS 3, capable of delivering super-fast speeds up to 100Mbps.


TransACT is a privately owned company which was acquired on 30 November 2011 by iiNet, Australia’s second largest DSL Internet Service Provider (ISP). Find out more about iiNet.

TransACT in the Community

We are committed to the local community and proudly support more than 50 organisations in the charity, sports, business and arts sectors.

Some of the community organisations and events we sponsor in the ACT include Movember, Tropfest, the Canberra International Film Festival and the Royal Canberra Show. We also have partnerships with the Canberra TransACT Capitals women's basketball team and the Canberra Cavalry baseball team.

In Victoria, we support the Mildura Country Music Festival, Geelong Supercats men's basketball team and the Ballarat Football Club.

We also support charities including Ronald McDonald House and Camp Quality.