Online |
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Enquiry form |
Emergencies and faults- 24 hours
Limited services are available outside of our regular operating hours — only
urgent matters will be attended to (no dial tone, damage to the TransACT network
or reporting a fault on behalf of Emergency Services).
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Customer service |
Customer care and sales
8.00am to 6.00pm Monday to Friday
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Commercial customer care
8.00am to 6.00pm Monday to Friday
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One Call Connects All
Moving home? Connect your electricity, natural gas, internet, phone and Subscription
television with just one call. |
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Bundled products
Bundle your electricity, natural gas, telephone and internet services to save money. |
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Mobile voicemail retrieval
Retrieve your voicemail from any number using your pin code. If you
cannot remember your pin, please contact customer service who can
reset your pin. Note: If your pin is reset you will lose any current voicemails. |
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TTY for hearing impaired
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Translating and interpreting services
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Technical support
8.00am to 9.00pm Monday to Friday
11.00am to 7.00pm weekends and public holidays
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ActewAGL Homeconnect Store
182-200 City Walk, Canberra City
Shop 72, lower ground floor, Westfield Woden
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ActewAGL and TransACT outlets
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| Retravision Bay Appliances, Clyde Street, Batemans Bay |
4472 3624 |
Corporate
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| Reception |
6229 8000 |
| Fax |
6229 8011 |
| Media contacts |
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TransACT House
470 Northbourne Avenue
Dickson ACT 2602
PO Box 1006
Civic Square ACT 2608
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