Contact us

Sales

For all TransACT phone, broadband, subscription TV and mobile sales enquiries. Closed on public holdays.

Phone Mon to Fri: 7am-11:30pm EST Sat to Sun:8am-8pm EST	13 30 61
Phone (International)	+61 2 6229 8000
Business sales	(02) 6161 8410

Customer service

Customer Care Mon to Fri: 7am-11pm EST Sat to Sun:8am-10pm EST	13 30 61
Fixed-line international call pricing	1223
Mobile voicemail retrieval Retrieve your voicemail from any number using your pin code	0414 121 121

Technical Support

Emergencies and faults 24 hours	13 30 61
Technical Support - Mobile Mon to Fri: 8am-8pm EST Sat to Sun: 11am-7pm EST	13 30 61
Technical Support - ACT Mon to Fri: 8am-8pm EST Sat to Sun: 11am-7pm EST	13 30 61
Technical Support - VIC Mon to Fri: 8am-8pm EST Sat to Sun: 11am-7pm EST	13 30 61

Other contacts

TTY for hearing impaired	0414 121 121
Translating and interpreting services	13 14 50
Corporate - Reception	(02) 6229 8000
Corporate - FAX	(02) 6229 8011
Media enquiries	0451 681 681